About

Customer Support Specialist with 8+ years of experience delivering player support, client services, and customer success across gaming, telecommunications, logistics, and HR onboarding industries. Core strengths include ticket and incident management, multi-channel support (chat, email), client-facing communications, escalation handling, and cross-functional collaboration. Known for taking ownership of customer issues end-to-end, working effectively across tools like Zendesk, Salesforce, and JIRA, and maintaining high-quality service standards in fast-paced, team-driven environments. Comfortable handling concurrent chats, supporting diverse client bases, and bridging the gap between customers and internal teams to drive timely, accurate resolutions.

Website

LinkedIn

Job Type

Working Hours

8 hours per day

Rate

Skills

Languages