About

Service Desk Analyst with 7 years of expertise and an additional 6 years as a Technical Support Representative. Proven ability to diagnose and resolve technical issues efficiently while providing exceptional customer service. Skilled in managing support tickets, troubleshooting hardware and software problems, and guiding users through complex technical solutions. Adept at maintaining detailed documentation, enhancing user satisfaction, and contributing to team success in fast-paced environments.

Website

LinkedIn

Job Type

Working Hours

Not specified

Rate

Skills

Communication Skill, Familiarity with Active Directory, Data Entry, Experience in ServiceNow, Incident Management

Languages

English, Tagalog