About

Experienced Virtual Assistant | 5+ Years Supporting E-commerce & Service-Based Businesses Hi! I'm Ariane, a dedicated Virtual Assistant from the Philippines with over 5 years of experience helping businesses streamline their operations and deliver excellent customer experiences. What I Do Best: - E-commerce Management: Proficient in Shopify and Etsy order processing, inventory tracking, and fulfillment coordination - Customer Support: Email handling, inquiry resolution, and maintaining high response rates (achieved 100% customer response rate consistently) - Administrative Support: Data entry, research, order tracking, and record management using Google Sheets - Email Marketing: Campaign setup and newsletter management via Mailchimp - Social Media Support: Content review, community engagement, and basic ad material assistance - Quality Assurance: Process improvement and maintaining high standards of customer communication My Work Style: I'm detail-oriented, dependable, and thrive in fast-paced remote environments. I take pride in working independently while maintaining clear communication with my clients. My background in Quality Assurance has trained me to spot issues early and continuously improve processes. Tools I Use: Shopify, Etsy, Mailchimp, Meta Business Suite, Google Workspace, Zoho Mail, Gorgias, Canva, CapCut, YouTube Studio, Hootsuite Education: Bachelor of Science in Electronics and Communication Engineering from De La Salle University – Dasmariñas I'm ready to help you focus on growing your business while I handle the daily operations that keep things running smoothly. Let's work together!

Website

LinkedIn

Job Type

Working Hours

8 hours per day

Rate

Skills

Virtual & Administrative Support, Email and Customer Support, Order Management (Shopify), Social Media Support, Social Media Community Engagement

Languages

English, Tagalog