About

Computer Engineering graduate with hands-on experience in IT infrastructure and remote customer service support. Proven ability to troubleshoot technical issues, manage high-volume customer inquiries, and maintain excellent customer satisfaction. Experienced in system administration, networking fundamentals, and hardware/software support, with strong communication, organization, and problem-solving skills. Recognized for academic excellence as a Dean’s Lister and committed to delivering reliable, efficient technical and customer-focused solutions.

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