About

Detail-oriented Virtual Assistant with almost 2 years of experience in customer service, supporting travel, ride-sharing, and digital platforms. Skilled in handling customer inquiries, bookings, refunds, account updates, and issue resolution through email and chat while maintaining high satisfaction and accuracy. Experienced in using CRM and support tools, documenting interactions, coordinating with internal teams, and adapting quickly to new systems and workflows. Known for strong communication, reliability, and the ability to manage multiple tasks efficiently in fast-paced environments. Seeking to support businesses with administrative assistance, customer support, data management, and operational tasks while delivering consistent, high-quality results.

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