About

Versatile professional with over 4 years of experience in customer service, operations supervision, and support process optimization. Proven track record in managing customer relationships, resolving complex issues, and driving service excellence. Former Operations Supervisor with a strong background in workflow planning, data analysis, and team leadership. Adept at using digital tools to streamline processes and enhance productivity. Eager to contribute to a growth-driven organization by combining hands-on experience with a problem-solving mindset and a commitment to continuous improvement.

Website

LinkedIn

Job Type

Working Hours

8 hours per day

Rate

Skills

Customer Service, Conflict Resolution, Process Improvement, Workflow Optimization, Data Analysis, KPI Tracking, Time Management, Team Leadership, Inventory Management, Quality Assurance, Calendar Management, Email Management, CRM Tools (Zendesk, Salesforce), Google Workspace, Microsoft Office (Excel, Word, PowerPoint), Task Management Tools, Order Processing, Strong Communication Skills, Problem Solving, Adaptability, Attention to Detail, Multitasking

Languages

English, Filipino