About

Seeking an entry-level position that I can use to improve and share my skills. Work Experience Lady Guard (Telstra Fairview Terraces/Davao Cavaliers Security Agency) ● All-around reliever (Detachment Commander, Asst. Detachment Commander, and Receptionist). ● Encoded violations and answered clients' emails. ● Assisting and answering the questions of clients in audits. Customer Service Representative/Sales (Inspiro/1800Flowers.com) ● Selling flowers and answering service calls with empathy ● Resolving problems (Example: Look for another florist if the area's florist is unavailable, calling the customer to remind them about their orders, etc.) ● Sending customer emails (Example: Receipts, Refunds, etc.) Customer Solutions (Sykes/Ally) ● Collecting money (Auto loan) Customer Service Representative (Concentrix/Amazon) ● Answering customers' questions about the status of their order ● Replacing lost or defective items Languages English (Job Level Proficiency) Filipino (Native Proficiency) Education Sta. Lucia High School JP Rizal Sta. Lucia Novaliches,QC Graduated in 2011 STI College Novaliches Brgy. Sta. Monica, Novaliches,QC 2012-2014 Bachelor of Science in Information Technology 2nd Year level (Undergrad)

Website

LinkedIn

Job Type

Working Hours

8 hours per day

Rate

Skills

Proficient in Microsoft Office including Excel and Powerpoint, Knowledgeable in Adobe Photoshop, Copywriting, Adaptable, Loyal and Discreet, Quick Learner

Languages

English, Filipino