About

I have experience in customer service, legal assistance, and administrative support. Over the past 8 years, I've had the privilege of working across various industries, which has helped me develop a versatile skill set and a knack for handling multiple tasks and clients simultaneously. I am on my final year pursuing a Juris Doctor degree from Xavier University and earned my Bachelor’s in History with honors from Mindanao State University. During my career, I've worn many hats, including Senior Paralegal, Community Operations Specialist, and Service Analyst. These roles have sharpened my abilities in legal research and writing, fraud investigation, and delivering top-notch customer service. What really sets me apart is my strong background in customer service. I thrive on solving problems and making sure clients are satisfied. Whether it's investigating fraud trends at Uber, handling complex customer concerns at Citibank, or managing administrative tasks for various clients as an Executive Assistant while studying, I've always been able to navigate challenges effectively. I'm also proud of my excellent communication skills, both written and verbal. I can prepare presentations, write compelling legal documents, and conduct thorough research to support any project. Plus, I'm proficient with a variety of tools and technologies that streamline business operations. In summary, my strong customer service background, multitasking prowess, problem-solving skills, and ability to lead and work in teams make me a strong candidate for any role. I'm confident that my experience and dedication would be a great fit for any team, and I look forward to the opportunity to contribute to the client's success.

Website

LinkedIn

Job Type

Working Hours

8 hours per day

Rate

Skills

Proficient in Cloud-Based, G Suite and Microsoft Office Programs, Excellent Verbal and Written Communication, Proficient in Legal Research and Writing, Research and Data Management, Skills in Program Management Tools, Skills in Client Relationship Management, Skills in Social and Customer Service both actual and virtual

Languages

english, filipino,