About

An experienced IT professional with a diverse background in software engineering, quality assurance, technical support, and customer service. Began with administrative roles, then expanded into QA engineering at ALSONS/AWS Information Systems, focusing on testing and collaboration with development teams. Transitioned into application support at Accenture Philippines and Canon Business Service Centre, honing skills in ticket management, troubleshooting, and system maintenance. Also excelled in freelance customer support roles, demonstrating a knack for remote service delivery. Known for a problem-solving mindset, detail orientation, team collaboration, and handling pressure. Eager to leverage these skills in a dynamic environment.

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