About

I am an experienced Technical Support Representative with two years of dedicated service in the telecommunications industry. My role has honed my problem-solving skills and my ability to assist customers efficiently. Currently, I am also a graduating Psychology student, set to earn my degree on July 17th, 2024. My academic background in psychology has provided me with a strong understanding of human behavior, which complements my technical expertise and enhances my ability to provide exceptional support and communication. I am eager to leverage my combined experience in technical support and psychology to contribute effectively in a dynamic work environment.

Website

LinkedIn

Job Type

Working Hours

6 hours per day

Rate

Skills

Troubleshooting, Customer Service, Technical Issue Resolution, Communication Skills, Active Listening, Empathy and Patience, Problem-Solving, Critical Thinking, Adaptability, Emotional Intelligence, multitasking, & computer literacy

Languages

english