About

Hi, I'm Khriscian Jade Yao, a proactive problem-solver from Cebu, Philippines. Since 2021, I've been working remotely, excelling in virtual assistance and exceeding client expectations. My biggest contribution this year, helping my client, a tutoring company, exceed their client's (a Public School System) attendance target by 83% in attendance targets. With prior experience in tech support and customer service, I boast a robust skill set including process standardization, software proficiency, and excellent communication. Outside of work, I enjoy beach activities, gaming, and exploring trivia. In summary, I'm a dedicated professional with a passion for delivering top-notch service and driving success in all my endeavors.

Website

LinkedIn

Job Type

Working Hours

8 hours per day

Rate

Skills

Proficient in process standardization, Microsoft Office Suite, Google Workspace, CRM and ticketing tools (HubSpot, Salesforce, Keap, Monday.com, Zendesk), report creation, training development, scheduling, customer service, communication, multitasking, issue resolution, adaptability, teamwork, bookkeeping, email management, troubleshooting, software installation, network configuration, OS knowledge (Windows, macOS), analytical thinking, attention to detail, and accuracy.

Languages

English, Filipino, Cebuano