About

I am an experienced customer service agent specializing in solving problems, billing issues, cancellations, refunds, sales, and many more. I am also skilled in using any email platform on which you prefer, it could be Gmail, Yahoo Mail, or Webmail. I can help you reply to your emails or DMs' quickly, and ensure messages are conveyed clearly and delivered properly to prospects in a proper form and template, and follow up on interested respondents on your ongoing project. I am passionate about assisting customers with their inquiries and persevered in resolving any issues to make sure that the customers will stay longer. I can work with less supervision as I am a fast learner. I am also trained to do Direct Message and Appointment Setting as I am certified for this program from an online training Academy in the Philippines. I am familiar with CRMs, Microsoft Office, Seller Central, Google Sheets, VDI, Ring Central, Softphones and can use Communication Software like Slack, Skype, Google Meet, Zoom etc.

Website

LinkedIn

Job Type

Working Hours

4 hours per day

Rate

Skills

CUSTOMER SERVICE, PROBLEM-SOLVING, COACHING / MENTORING, COMMUNICATIONS, SALES, CRITICAL THINKING, APPOINTMENT SETTING, MULTITASKING

Languages

English, Filipino