About

I am a highly motivated and self-driven individual with a strong work ethic and a proven track record of success. I am a team player who thrives in challenging environments and adjusts effectively to new situations. I can work independently and take initiative while excelling in the team. I am used to working under pressure and meeting tight deadlines consistently. MY EXPERIENCES: Administrative Assistant - Managing data entry and processes through the use of HubSpot, which leads to increased efficiency and accuracy in administrative tasks. - Carefully organized and maintained accuracy with Google Spreadsheets for gathering data information. - Filing reports professionally to verify technical issues and correct any inaccuracies. - Creating hyperlinks from the website for easy access to clients. - Taking the initiative to efficiently manage and schedule clients' upcoming appointments. Chat Support - Providing professional and empathetic live chat support to multiple customers at once. - Identifying any problems with the database and taking appropriate action in discussion with the direct superior. - Supporting customers by sending emails regarding inquiries and issue updates. - Providing customers with product recommendations to enhance sales and marketing within the company. - Compiling and documenting reports on technical issues, to the higher-level team for review and resolution. - Maintained receiving numerous feedbacks from customers regarding my performance in live chat. - Managing the tracking and shipping of customers' item/s while providing regular updates.

Website

LinkedIn

Job Type

Working Hours

Not specified

Rate

Skills

Problem-Solving; Google Spreadsheets; Attention to Detail; Sending Emails; Account Management; Research Skills; Organization Skills; HubSpot; Multitasking; Appointment Scheduling; Bard; Copy Typing; Client Services; Databases; Technical Support; Email Clients; Analytical Skills; Time Management; Resiliency; Customer Service Management; Customer Support; Communication; Data Entry.

Languages

English, Tagalog.