About

Hello, I'm Bianca Alido, a seasoned professional in the BPO sector with extensive experience as a customer service representative (CSR). My journey has honed my communication, problem-solving, and adaptability skills, making me well-prepared for a virtual assistant role. As a CSR, I've excelled in clear and empathetic communication, adept problem-solving, and thriving in fast-paced environments. My track record as a top performer and trusted Point of Contact (POC) demonstrates my reliability and capability to manage tasks independently and collaboratively. With a strong foundation in customer service and a proven ability to navigate various responsibilities, I'm eager to leverage my skills to support clients as a virtual assistant.

Website

LinkedIn

Job Type

Working Hours

8 hours per day

Rate

Skills

Clear and empathetic communication, proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), technical proficiency, adaptability, team collaboration, time management and prioritization, attention to detail, familiarity with customer relationship management (CRM) software, organizational skills, professionalism and discretion with sensitive information, effective multitasking, interpersonal skills

Languages

English